Service Agreement
By using our services, you agree to these terms and conditions. Elite Dispatch reserves the right to modify these terms at any time.
We provide courier services subject to the following conditions:
Booking & Payment
• All bookings must be confirmed with accurate delivery details
• Payment terms are strictly as agreed at time of booking
• Prices are subject to change without notice
• Additional charges may apply for waiting time or failed deliveries
Delivery Services
• Collection and delivery times are estimates only
• We reserve the right to refuse items that pose safety risks
• Customers must ensure items are properly packaged
• Access must be available at both collection and delivery points
Insurance & Liability
• Goods in transit insurance applies as per our policy terms
• Claims must be notified within 24 hours of delivery
• Our liability is limited to the value declared at booking
• We are not liable for indirect or consequential losses
Prohibited Items
We do not transport:
• Dangerous or hazardous materials
• Illegal items
• Perishable goods unless specifically agreed
• Items exceeding our vehicle specifications
Cancellation Policy
• Cancellations must be made with reasonable notice
• Charges may apply for late cancellations
• We reserve the right to cancel deliveries due to circumstances beyond our control
Contact Information
For any queries regarding these terms, please contact us:
Email: info@elitedispatch.co.uk
Phone: 07939 352 662
Address: 26 Tarran Way West, Moreton, CH46 4TT